Location: Radiokop, Roodepoort (Gauteng)
Salary: (negotiable based on relevant skills and experience)
Our client supplies, installs, and supports wireless communication systems used in hospitals, retirement villages, restaurants, retail stores, and corporate environments throughout South Africa. We are a small, close-knit team looking for a hands-on technician to join our business.
Key Responsibilities
• Install, configure, and commission wireless communication systems at customer sites.
• Provide on-site and remote technical support.
• Diagnose, troubleshoot, and repair equipment.
• Complete service reports, job cards, and related documentation accurately.
• Assist with equipment testing, refurbishment, and quality control.
• Provide professional customer service and basic user training.
• Manage and follow up on support tickets and service requests.
Minimum Requirements
• Grade 12 (Matric)
• Valid driver's licence with a minimum of 2 years' driving experience
• Fluent in spoken and written English, with the ability to understand and communicate effectively in Afrikaans, both verbally and in writing
• Good computer literacy, including Microsoft 365, CRM systems, online ticketing platforms, and electronic service reporting
• Strong technical aptitude and problem-solving skills
• Professional, reliable, well-organised, and customer-focused
• Ability to work independently and manage workload effectively
• Willingness to learn new technologies and systems
• Willing and able to travel throughout Gauteng and occasionally to other regions of South Africa, including air travel and overnight stays where required (all approved business travel expenses are covered by the company)
Advantageous Experience
• Experience in a field service, technical support, electronics, telecommunications, security systems, or a similar technical role
• Electronics fault finding and repairs
• PCB soldering and diagnostics
• Use of a multimeter
• Wireless/RF systems
• Basic networking knowledge, including routers, IP addressing, and Wi-Fi troubleshooting
• Experience with Ubuntu Linux
• Experience with CRM, helpdesk, ticketing, or field-service management systems
• Experience with retail facilities management portals or electronic work-order systems
• Technical qualification in Electronics, IT, Telecommunications, or a related field
Working Conditions
• Monday to Friday, 08:00 – 17:00
• Overtime and occasional weekend work may be required
• A company vehicle will be provided strictly for business-related travel to and from customer sites and is not available for private use
• Uniform, tools, laptop, mobile device, and other equipment required to perform the role will be provided